Backups and Downloads: Using the Admin Backup Centre

Last updated: September 2026

Every superuser has a built-in Download / Backup centre at /admin/downloads/. It's the fastest way to get your data out of the admin without touching a terminal.

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What It Gives You

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  • One-click CSV exports of your orders, customers, products, coupons and settings — useful for spreadsheets, accounting, or just a quick look at your data outside the admin.
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  • A full-site backup zip — a complete database snapshot plus all of your uploaded media, in one download.
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Every view in the centre is read-only, so using it can never accidentally change or delete anything in your shop.

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Self-Hosted: This Is Convenient, Not a Replacement for Scheduled Backups

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If you're self-hosted, the admin backup centre is a great way to grab a copy before you make a big change, but it's a manual, on-demand action — it won't help you if your server goes down and you never happened to click it that week. Pair it with the scheduled, server-side backup routine covered in the Maintenance Essentials Guide (a cron job running dumpdata and a media tar nightly, kept off-server). The admin centre is for convenience; the cron job is what actually protects you if something goes wrong.

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Managed Hosting

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Your hosting already includes scheduled backups behind the scenes, so the download centre here is purely for your own convenience — grabbing a CSV for your records, or a full zip before a big content change.

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One Thing the Backup Zip Does Not Include

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Your ENCRYPTION_KEY is not stored in the database, so it is not part of this backup zip. Restoring a database without the matching key leaves your Stripe, SMTP and marketing credentials unreadable. See the Encryption Key doc for why this matters and how to avoid it.

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